Privacy Policy

Privacy policy OptimaFormula BV.

Version 1.3
This page was last updated on 25-8-2023.

We are aware that you place your trust in us. We see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this information and how we use it to improve your user experience. 

This privacy policy applies to the services ofOptimaFormula BV. You should be aware that OptimaFormula BV is not responsible for the privacy policy of other sites and sources. By using this website, you indicate your acceptance of the privacy policy.

When you make a purchase, the transaction will always be processed by means of a secure connection. Your payment details will not be passed on to the servers of Optima Formula and will therefore not be stored. Optima Formula sends your address information to suppliers and shipping partners for the completion of a made order.

The use of a password:

If you have used the website before, a password is required to access your data. You are fully responsible for: 

• keeping your password secret; 
• not allowing another person to use your password to place orders via the website; 
• costs, damages or losses resulting from not keeping your password secret;  
• timely written notification that your password must be deactivated due to security problems.

We will not be liable for any damages related to theft of your password, disclosure of your password or your permission to allow any other person or entity to access and use the Website using your password. You agree to notify us immediately of any unauthorised use of your password.

Our use of collected data:

OptimaFormula BV respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use a secure data connection and secure data storage.

Use of our services:

When you register for one of our services, we ask you to provide personal information. This information will be used to perform the service. The data is stored onOptimaFormula BV's own secure servers or those of a third party. We will not combine this information with any other personal information we may have at our disposal.

Communication:

When you send an email or other messages to us, we may retain those messages. From time to time, we may ask you for personal information that is relevant to the situation in question. This enables us to process your questions and answer your requests. The information is stored onOptimaFormula BV's own secure servers or those of a third party. We will not combine this data with any other personal data we may have at our disposal.

Cookies:

We collect data for research purposes in order to gain a better understanding of our customers, so that we can tailor our services accordingly.

This website uses "cookies" (small text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred toOptimaFormula BV's own secure servers or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services related to website activity and internet use.

Purposes:

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third parties:

The information collected is not shared with third parties. In some cases, the information may be shared internally. Our employees are obliged to respect the confidentiality of your information.

Changes:

This privacy statement is tailored to the use of and possibilities on this site. Any adjustments and/or changes to this site, may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

Choices for personal data:

We offer all visitors the possibility to view, change or remove all personal information provided to us at any time.

Modify / unsubscribe service newsletter:

At the bottom of every mailing you will find the possibility to change your data or to unsubscribe.

Adapting/unsubscribing communication:

If you would like to modify your data or have yourself removed from our files, please contact us. See contact details below.

Patient data:

If you are being treated by us, we are obliged to store your data and keep them for 15 years. We do this on a secure server (in-house) and carefully according to all legal requirements. If you still want your data to be deleted, you can submit a request to us.

Disable cookies:

By default, most browsers are set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.

Questions and feedback:

We regularly check our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us:

OptimaFormula.com

OptimaFormula BV

De Redoute 19

3243 BE Stad aan 't Haringvliet

sales@optimaformula.nl